Term and Conditions

Deliveries will be handed over to the customer within 1 to 5  working days in normal conditions.

Digital license Delivery to   24 hours Email address.

Customers will be notified at the earliest possible time if there any unavoidable delays with their order.

In case of special emergencies such as lockdown, curfew, long holidays etc. The Customer will have to accept the unavoidable delivery delays.

The delivery address can be changed at any time before the order change to “Ship out” status. Please contact our Customer Service Hotline to request the change: 0751111959.

Please note that an additional cost may be incurred if the delivery zone is different.

If your order has been placed using a credit card, your address change request may be denied due to security reasons.

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On hold – Your order has been received but your payment not yet received or confirmed

Processing – Your order has been received and we have requested the store to prepare for ship out your package.

On hold – Your order has been received but your payment not yet received or confirmed

Ship out – Your order has been collected by the Delivery Agent and is on its way to you

Completed – Your order has been delivered to your location and collected.

Pending payment – Payment that has begun, but is not complete.

Canceled-We’re not holding any funds, and the entire transaction would need to be re-attempted if you wanted to send it again.

Failed-Failed payments typically happen when credit card information is entered incorrectly or the card is declined.

Refunded-Your Transaction was full or partial refund due to unable complete your order or refund request by you.